AD Construction Group

Having worked with AD Construction on this project I would whole heartedly recommend them for future work. The project was slightly onerous due to the specification altering from tender stage due to the end users changing preferences. However AD construction showed their versatility and partnership ethos by working with SBC to maintain a working relationship throughout and the end result was a fantastic building that the borough is immensely proud of.

AD are an excellent partnering contractor, we have just entered a new long term contract with them.

‘AD Group have worked consistently well with the Planned Works team in delivering cyclical repairs and decoration contracts over the years and are now on our small minor works and planned maintenance 3 year framework agreements’

"The RLO has a good rapport with the customers, most issues are dealt with minimal input from the client...The delivery of the programme is on time even with additional blocks added to the programme."

“Once the tender results were known L&Q were delighted and excited to be working again with the AD Group. L&Q’s previous experience had delivered excellent outcomes, value for money and high levels of client and resident satisfaction. The contract award allowed L&Q and AD Group to build on these past achievements with shared objectives to develop an exceptional working relationship to deliver these works to our residents’ homes.
This current contract is being achieved through commitment, understanding and a collaborative approach. In the delivery of this contract AD Group again have displayed their considerable experience delivering everything they do in a considerate, and professional way. The resource planning, programming and supply chain management works like clockwork. AD Group's commitment to resident liaison is structured and effective. The levels of resident satisfaction are consistently high.”

PRAISE WHERE IT'S DUE!

We’d like to start this month with a big thank you… the feedback below was received from an Orbit customer with particularly complex needs.

The visit by two engineers from AD’s Window team was a text book example of exemplary customer service and warranted special mention.

“Huge thanks to the operatives for their patience and understanding. I suffer from severe anxiety and do not do very well with strange people especially when they have to do work in my home. I also have physical disabilities too and I told the company this when my appointment was made and they sent their 2 best lads who deal with people who have these disabilities like me and they were so good and patient with me and tried to make it as stress free as possible. These are probably the first work contractors that you have ever sent to my house that I have felt OK with. I still felt overwhelmed and had a near on panic attack but it could have been far worse for me if it wasn't for those 2 lads."